We’re sure you’ll love JAINI9E, but if for some reason you are not happy or received a damaged product / box please click a picture of the damaged box / product send us over whatsapp and we will do our best to ensure whoever is responsible will take responsiblity & pay for it.

Please do note contact with us has to be initiated within 3 days of receiving the product if you report it post 3 days we will not be able to initiate any refunds.

The refund will be done to the original payment method. We’ll issue a refund to the original payment method used. Please allow 7-14 days for the refund to show up in your account.

We encourage you to reach out to our customer support team regarding returns, we will be happy to facilitate.

jaini9ee@gmail.com